FREQUENTLY ASKED QUESTIONS

What methods of payment do you accept?


Online we accept Visa, MasterCard, American Express and PayPal.




What can I do if something is wrong with my order?


If there is a problem with your order, please get in touch with our Customer Care Team on the website.




Where are the bags made?


We are proud to announce our items are made in the UK.




Why do you need my email address?


Primarily so that we can contact you if there is a problem with your order. We will also contact you to let you know our latest news or special offers, however if you do not wish to hear from us you can easily unsubscribe by contacting us.